Indraneelam Home Care and Post-Handover Support
Our Relationship Goes Beyond Handover.
At Indraneelam Builders, we believe that delivering a home is just the beginning—not the end—of our relationship with our customers. We continue to stay connected, offering support that makes ownership easier, safer, and more convenient. We see every homeowner as a long-term part of the Indraneelam family, and our commitment extends well beyond handover—ensuring guidance, assistance, and peace of mind throughout your journey of living and owning.
1. Support for NRIs and Outstation Owners
Indraneelam Home Care is thoughtfully structured to support NRIs and outstation homeowners who may find it difficult to manage their property from a distance. With reliable coordination and essential assistance, we ensure that your home is well-maintained and responsibly managed—giving you complete peace of mind, no matter where you are.
Key Support Includes:
- Assistance for homeowners living outside the city, state, or country
- Coordination of essential home and apartment-related services
- Reliable property oversight and maintenance support
- Peace of mind with responsible and continuous care
2. Home Care Services
Our maintenance support team shall be available to assist residents with basic household and apartment-related services such as:
- House cleaning
- Pest control
- Plumbing works
- Electrical maintenance
- Carpentry jobs
- Masonry jobs
- Minor repair and maintenance works
3. Bill Payment Assistance
For the convenience of our clients, Indraneelam Home Care may assist in timely payment and tracking of regular bills such as:
- Electricity bills
- Telephone bills
- Internet bills
- Cable TV bills
- Association dues
- Property tax
- Other household or apartment-related payments
4. Association Setup Support
- After handover, Indraneelam Builders will assist residents in the initial setting up of the apartment association.
- We will help guide the residents on the basic structure and functioning of the association.
- This will help ensure that the building is managed in an organised and responsible manner from the beginning.
5. Appointment of Caretaker
- Indraneelam Builders will support the association in appointing a suitable caretaker for the building.
- The caretaker will play an important role in the day-to-day functioning and maintenance of the apartment.
- Since the caretaker may be new to the building, proper guidance and support will be provided in the initial days.
6. Training and Handholding for Caretaker
Indraneelam Builders will provide initial orientation and handholding to the caretaker regarding:
- Common area maintenance
- Lift coordination
- Generator coordination
- Water supply systems
- Plumbing systems
- Electrical and lighting systems
- Waste management coordination
- Security and visitor management
- Communication with residents
- Communication with association members
7. Coordination with Vendors and Service Providers
In the initial period, Indraneelam Builders will help the caretaker and association coordinate with:
- Suppliers
- Mechanics
- Plumbers
- Electricians
- Maintenance teams
- Service providers
- Emergency repair teams
8. Support for Annual Maintenance Contracts
Indraneelam Builders will assist the caretaker and association in coordinating Annual Maintenance Contracts related to:
- Lifts
- Generators
- Fire safety systems
- Water pumps
- STP
- CCTV
- Common area electrical systems
- Other building equipment and services
9. Warranty and Defect Liability Support
- During the applicable defect liability period, Indraneelam Builders will help coordinate defect-related matters with relevant suppliers and service providers.
- Support will be provided for service calls, minor repair works, follow-ups, and warranty-related issues.
- This will help ensure that building-related issues are addressed in a timely and organised manner.
10. Support After Defect Liability Period
- After the defect liability period of specific items or systems is completed, regular maintenance responsibility will gradually move to the apartment association.
- However, Indraneelam Builders will continue to provide reasonable coordination support wherever required.
- This may include helping the association, caretaker, suppliers, and service providers communicate smoothly.
Our Commitment to Every Homeowner
At Indraneelam Builders, our vision goes beyond constructing apartments—we focus on creating well-managed, dependable communities. We ensure that residents, NRIs, and outstation owners feel confident that their property is cared for responsibly. Through Indraneelam Home Care and our post-handover support, we make ownership more peaceful, convenient, and truly worry-free.
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